Privacy Policy
Last updated: November 15, 2025
1. Our Commitment
PawnSecure SA is committed to protecting your privacy and handling your personal information responsibly in compliance with the Protection of Personal Information Act (POPIA).
2. Information We Collect
We collect:
- Personal details (name, ID, contact info)
- Item photos and descriptions
- Transaction and banking details
- Device and usage data (via cookies)
3. How We Use Your Information
To:
- Process valuations and transactions
- Verify identity and comply with SAPS
- Improve our services
- Send transactional updates (SMS/email)
4. Data Sharing
We do not sell your data. We may share with:
- SAPS (as required by law)
- Insurers and storage partners
- Payment processors (securely)
5. Data Security
We use bank-grade encryption, secure servers, and regular audits. Access is restricted to authorized personnel only.
6. Your Rights
Under POPIA, you may:
- Access your data
- Correct inaccuracies
- Request deletion (where applicable)
- Object to processing
Email: privacy@pawnsecuresa.co.za
7. Cookies
We use essential cookies for functionality. No tracking or advertising cookies are used.
8. Children
Our services are not intended for persons under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy. Continued use of our services constitutes acceptance of changes.
10. Contact Us
Information Officer: Data Protection Team
Email: privacy@pawnsecuresa.co.za
Phone: +27 84 579 5130